IMPRESS offers an arbitration service scheme for bringing legal claims against publishers as an alternative to going to court. Arbitration involves an independent third party – an arbitrator – who considers all the facts of the case and comes to a decision. At IMPRESS, arbitrators are appointed by the Chartered Institute of Arbitrators, the leading non-profit body in the field of arbitration.

Claims can be made by individuals or organisations against any of the publishers that are regulated by IMPRESS.

The IMPRESS/CIArb arbitration scheme relates to civil claims between a claimant and a participating publisher for:

(a) Defamation

(b) Breach of confidence

(c) Misuse of private information

(d) Malicious falsehood

(e) Harassment

(f) Breach of the Data Protection Act


Requesting an Arbitration

You can request an arbitration by emailing us at

Our arbitration scheme is designed to be simple and straightforward. For more details, please read the IMPRESS Arbitration Scheme in full.

For more details on how the IMPRESS arbitration scheme works, see the IMPRESS Guidance on the Arbitration Scheme.



Contact us at or call 020 3325 4288.

Related links                   



Arbitration Awards

Services Hub


The IMPRESS Arbitration scheme

Guidance on the IMPRESS Arbitration scheme


IMPRESS Resources            

IMPRESS Guidance on the Arbitration process >>