IMPRESS offers an arbitration service for bringing legal claims against publishers as an alternative to going to court. Claims can be made by individuals or organisations against any of the publishers that are regulated by IMPRESS.

Arbitration involves an independent third party – an arbitrator – who considers all the facts of the case and comes to a decision.

At IMPRESS, arbitrators are appointed by the Chartered Institute of Arbitrators, the leading non-profit body in the field of arbitration.

Our arbitration scheme is designed to be simple and straightforward. You can download a full copy of the scheme here and download guidance to the scheme here.

You can download an arbitration request form here.