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Regulated publishers operating ethically

Being an ethical publisher under an approved system of self-regulation of the press means that:

  • you are operating transparently;
  • you have satisfactory systems in place to deal with complaints and compliance;
  • and, you are adhering to the IMPRESS Regulatory Scheme and Standards Code.

How we make sure regulated publications are compliant:

IMPRESS does interim compliance checks throughout the year and an annual compliance return check at the end of each financial year. 

There are two goals of the annual compliance returns; first, is to make sure all governance information for all our regulated publications is up to date and that their complaints and compliance systems are working correctly, according to the IMPRESS Regulatory Scheme. Second, is to gather information about the complaints publishers have received, whether the complaints were accepted or dismissed and to understand how complaints were resolved. 

In other words, we check that publishers continue to be compliant, operate ethically and are accountable to the public.

What do we check for in the annual compliance returns?

Annual compliance returns are completed through the IMPRESS Services Hub. Publishers reconfirm, amend or submit:

  • information about their internal governance processes

  • information about any compliance failures

  • details of steps taken to deal with compliance failures 

  • information about complaints they have received during each financial year.

The information we receive about regulated publications is important and is used in the IMPRESS Annual Report, as per the requirements of the Regulatory Scheme. 

Completing your Annual Return

FAQ Sheet 

Some answers to FAQs regarding the IMPRESS Annual Return process. 


Video tutorial

Helpful how-to video, showing you the steps to complete your Annual Return.