Contact us


> Complaints 

For complaints and other regulatory enquiries you can contact us at

For complaints, please follow our Complaints procedure. 


> Whistleblowing hotline

Our hotline is run by the whistleblowing charity Protect.

You call Protect on 0800 221 8548.

More information and advice on the IMPRESS whistleblowing hotline.


> Newsletter and social media

Receive regular updates on the latest developments at IMPRESS by signing up to our newsletter.

Follow us on social media for further updates and resources: TwitterLinkedInYouTube channel.


> General enquiries

Contact us at

You can also access our online Services Hub and submit an enquiry form through the system. 

Or call +44 (0)20 3325 4288 to speak to a member of our staff.


> Media enquiries

You can reach our Marketing and Communications Manager Alexandra Ward at or 020 3325 4289