About us / Who we are
Our vacancies

Current vacancies

Development Director

Job title: Development Director
Directorate: Business Development & Marketing
Department: Regulation
Responsible to: CEO
Responsible for: Business Development & Marketing Team
Grade: 2

Salary:      up to 75K DOE

The Role

Our Development Director will work with the CEO to help design and execute Impress’ business strategy to drive the development of commercial activities and products in new markets while building relationships with new and existing customers. You will need to have, or quickly acquire, an in-depth knowledge of digital news and content markets and be able to identify, attract, and nurture new customer and partner relationships. You will promote our fundraising objectives, implement the business changes needed to deliver new service lines, and oversee marketing of Impress’ growing suite of services, our communications and public relations activity, and the pipeline of opportunities to ensure revenue targets are met.

As a member of our senior leadership team, you will be passionate about the work we do, lead with empathy and humility, develop, empower, and maximise the team’s potential, and embody the ethics and integrity at the heart of our mission.

Managing a team of highly productive early career specialists, your charge will be to provide direction and unlock motivation, as well as coach and support staff across the business on how best to plan and deliver customer and revenue growth in the UK and internationally.

You may come from the public or private sector, have worked in an organisation or be an experienced business partner or consultant. What is important is that you embody a change agent mentality and have a track record of delivering results.

You will be joining Impress at an exciting time as we seek to implement an ambitious strategy for growth. This is a unique and collaborative role that will spearhead strategy, model operational excellence, improve our services and realise our mission to champion news that can be trusted.  The successful candidate will report to the Chief Executive and work closely and collaboratively with the CEO, Board and management team.

Key Duties and Responsibilities Include:

  • Take responsibility for defining and executing Impress’ new business development strategy and commercial service roadmap.
  • Grow overall revenue from Impress membership, dispute resolution and education services.
  • Lead, coach & grow a high performing business team to deliver on this strategy and hit our revenue targets.
  • Ensure all marketing, fundraising, communications and PR, and lead generation activity fuels strong new business performance, continuously improves, and demonstrates positive ROI.
  • Define & execute Impress Route-To-Market strategy for new customers as we expand, including running needs-based discussions with customers and prospects to understand value drivers and inform creation of compelling tailored service propositions, as well as generate and nurture lasting relationships with customers.
  • Identify and maximise new opportunities and partnerships, including managing multiple business development engagements to achieve a robust pipeline.
  • Own the business development team budget, defining team & resource needs, including any potential outsourced activity / function.
  • Oversee CRM management, particularly for reporting on business performance to the CEO and Board.
  • Maintain knowledge of competitive products and technologies.
  • Work closely with the wider organisation to maximise commercial success.


  • To implement and positively promote diversity, inclusivity and equal opportunities in service delivery and employment practices.
  • To take due responsibility and set an example for the health and safety of yourself and other individuals.


Can you demonstrate:

  • An understanding of or willingness to learn about the news media and digital markets.
  • Experience defining and executing new growth strategies and of building new business pipelines at executive level.
  • Proven track record of performance in a strategic, product development and/or sales role, and meeting and exceeding revenue targets.
  • Ability to “close” business.
  • A network or network building skills to improve and strengthen Impress’ profile and market presence.
  • Experience motivating a team to achieve organisational goals and maximise potential.
  • Exceptional communication, negotiation and influencing skills.
  • Excellent customer relationship management and an ability to thrive within a reciprocal and non-hierarchical culture.
  • High levels of personal integrity.
  • A positive, can-do attitude with the ability to adapt to changing circumstances with flexibility, emotional intelligence, good humour and resilience.
  • A commitment to Impress’ values and mission.

What We Can Offer You:

  • A friendly flexible working environment with a growing team
  • Competitive salary
  • Pension scheme
  • Enhanced holiday of 25 days plus bank holidays and additional discretionary leave at the end of December
  • Employee Assistance Program
  • Flexible working opportunities
  • Team Away Days and social events
  • Commitment to actively support and encourage learning and development opportunities
  • Free eye tests

How to apply

We are accepting applications on a rolling basis.

To apply, please send your CV and a cover letter explaining your suitability for the role to Alexander Moss at info@impressreg.org.uk

If you are a potential applicant and would like to schedule a call with Impress CEO Lexie Kirkconnell-Kawana to learn more about the role, this can be arranged by emailing info@impressreg.org.uk

Download full job description